Subscription Terms and Conditions

November 2020

  1. Subscriptions
    1. Orders for REToday Library subscriptions can only be completed online via the website
    2. All orders must be paid for via the website using immediate payment – due to access to the site being immediate with payment confirmation we are unable to provide credit terms, or invoice for this product.
    3. REToday Library subscriptions will be activated at the point of payment.
    4. Each subscription period is 12 months, the subscriber will have full access to the site for the duration.
    5. No refund will be made if a subscription is cancelled part way through the 12-month period. 
  2. Renewal of REToday Library Site Subscriptions
    1. REToday Library site subscriptions will automatically renew for another 12-month period if notification of cancellation is NOT received prior to the renewal date.
    2. Automatic renewal will take place via the original payment method. If this payment is not possible the subscriber will be contacted to check their requirements and advised to purchase using a different card or PayPal account.
    3. Should RE Today not be able to process your renewal payment via your chosen payment method, your subscription will come to an end and access to the site will also end. To gain access to your account you will have to pay for the subscription again.
    4. RE Today will notify REToday Library subscribers of their pending renewal 1 month, and 1 week before their renewal date via the email address stated on your account – this will have an opportunity to respond to cancel the auto-renewal.
    5. If no instruction to cancel the subscription has been received by the renewal date the subscription will automatically renew. To cancel subscribers should do this via their account on the site or respond to the renewal reminders.
    6. It is the subscriber’s responsibility to ensure their contact details on the account email is kept up to date; REToday do not accept responsibility for incorrect email addresses or automatic emails not being received or read once sent. It is straightforward to change information in the accounts setting.
    7. Once renewed the subscription will then be in place for a further 12-month period and no refund will be given should a subscriber wish to cancel at this point. However, access will still be available the 12-month subscription period from the renewal payment being received.
    8. REToday Library subscribers not wishing to renew should access their account and cancel their subscription prior to the renewal date.
  3. Cancellations
    1.  REToday Library subscribers wishing to cancel, should access and cancel their subscription via their online account prior to the renewal date.
    2. REToday Library subscribers can cancel at any time. However, no refund will be given, although access to the site will still be available for the full duration of the 12-month subscription.
    3. No refund will be made if an online subscription is cancelled part way through the agreed 12-month period.
    4. REToday Library subscription is a digital online product and as such all purchases are final and once made available to you, you cannot cancel your purchase and a refund will not be given except as required by law
    5. All purchases of Digital Downloads are final. You cannot cancel your purchase of a Digital Download(s) once delivery has started, including via download or by us making it available to you attached to an email or via the cloud or website. By placing an order to purchase a Digital Download, you acknowledge and agree to this. We do not accept returns of Digital Downloads, except as required by law or unless indicated otherwise on the Digital download page.
  4. Website access and resources
    1.  The REToday Library site is accessed with a username and a password supplied the subscriber on payment. If login details are not sent on receipt of payment, please contact REToday immediately so that this can be rectified.
    2. School REToday Library subscribers are provided with 3 log-in accounts to be used within their staff team. Do not share outside of the subscribed school or organisation. This subscription will have a 12 month duration / access, until renewal.
    3. Institutional REToday Library subscribers will be provided with a unique registration URL which will allow the institution to centrally manage the registration for students / lecturers on the institutions online platform. They will manage all accounts; create new log-ins and remove expired accounts as required. Log-in details must not be shared outside of the subscribed institution /organisation.
    4. This subscription will have a 12 month duration / access, until renewal.
  5. Copyright
    1. All materials read and accessed on the REToday Library site are the copyright of RE Today Services.
    2. School/Institutional subscribers are permitted to download, replicate or distribute materials for use within the school/Institution.
    3. Individual subscribers may download, replicate or photocopy resources for use within their classroom.
    4. Any other use of materials requires the written permission from RE Today Services – contact [email protected]
  6. Payment
    1. Credit/debit card or PayPal only.
    2. We do not accept American Express.
  7. Privacy
    1. RE Today Services comply with the General Data Protection Regulation in the collection, processing, holding, and transmitting of your personal information.
    2. The General Data Protection Regulation is a European-wide law that replaces the Data Protection Act 1998 in the UK. It places greater obligations on how organisations handle personal data. It came into effect on 25 May 2018.
    3. Our full privacy policy can be viewed at Privacy and Cookie Policy

RE Today Services reserve the right to make changes to these Terms and Conditions when necessary. If any significant amendments that alter the nature of your agreement with us are made you will receive a notification of these changes.